Disclaimer and conditions of use

General

This website, www.royalfloraholland.com, is the property of Coöperatie Royal FloraHolland U.A., headquartered in Aalsmeer, The Netherlands and recorded in the Amsterdam Chamber of Commerce Trade Register under number 34284016, (hereinafter referred to as: 'Royal FloraHolland'). Royal FloraHolland's VAT registration number is: NL8185.16.094B03.

Applicable conditions

All engagements with Royal FloraHolland, including the use of its websites, are subject to the conditions described in the ' Auction Regulations' filed with the clerk of the court at Amsterdam under number 13/2010 and these conditions of use. The applicability of general conditions of third parties, including users of a service or facility of Royal FloraHolland, is explicitly excluded. The use of a service or facility of Royal FloraHolland may be subject to additional ' General Conditions' applying for that specific service or facility. The Auction Regulation and other General Conditions may be inspected and downloaded via the links presented. In the event of any conflict between the conditions for a specific service and the Royal FloraHolland Auction Regulations, the conditions for the relevant service prevail. If versions of the disclaimer in other languages contain discrepancies or result in differences in interpretation, the version in the Dutch language will prevail.

Information, products and services of third parties

Where Royal FloraHolland presents hyperlinks or references to third party websites on its websites, this does not mean that Royal FloraHolland recommends or has verified the products or services offered on or via said websites. Such hyperlinks or references to third party websites are provided exclusively for informational purposes and their use is entirely at the user's own risk.

Intellectual property rights and use

Royal FloraHolland reserves all intellectual property rights regarding all information presented on or via this and other Royal FloraHolland websites. Printing and/or downloading this information for your own personal use is permitted.

Without Royal FloraHolland's prior written consent, you are not permitted to:

  • Publicise, distribute or reproduce information presented on this website in any way;
  • Display links to Royal FloraHolland websites;
  • Process the information for commercial use.

You are not permitted to endanger the operation of Royal FloraHolland websites, harm the information presented on those websites or the underlying software and/or impede other Internet users.

Cookies, personal information

Royal FloraHolland does not install any so-called 'third party cookies'. Royal FloraHolland may register and inspect the login and surfing behaviour of website users using peripheral equipment, but will do so exclusively for the purpose of improving the services of Royal FloraHolland itself and to combat misuse. By using the website, you agree to the recording and processing of your (personal) information by Royal FloraHolland to enable checking for improper use.

Online communication

Messages that you send by e-mail to Royal FloraHolland may not be secure. If you choose to send messages to Royal FloraHolland by e-mail, you accept the risk that third parties may intercept, misuse or alter such messages.

Liability

(1) Royal FloraHolland is only liable for damage if such damage was intentionally caused by it or resulted from wilful recklessness. This liability is limited to the amount paid by the insurer in that specific instance, and otherwise is limited to the direct damage up to a maximum of €500,000 per instance. Royal FloraHolland is never liable for indirect damage and lost profits, unless legally compulsory liability applies.
(2) In addition to and derogation from section 1, Royal FloraHolland accepts no liability whatsoever for any damage arising in any way from: (a) defects, viruses or other deficiencies of equipment and other software related to access to or use of Royal FloraHolland websites, (b) the functioning or non-availability of these websites, (c) the downloading or use of software made available via said websites, (d) misuse of said websites, (e) loss of data, (f) the interception, alteration or improper use of information sent to Royal FloraHolland or to you, (g) the information presented on or via these websites. The exclusion of liability also extends to directors and employees of Royal FloraHolland.

Applicable law

The services provided by Royal FloraHolland are exclusively subject to Dutch law, unless otherwise explicitly agreed in writing with Royal FloraHolland. If you use this website from other countries than the Netherlands, you are responsible for observing any (local) laws that apply there.

Modifications

Royal FloraHolland reserves the right to modify the information and conditions presented on its websites without further notice. A periodic review is recommended to determine whether any modifications have been made. Royal FloraHolland is not liable for any consequences of such changes.

Complaints, undesired communication

Complaints may be submitted via the Customer Service at (0) 88 789 89 89 or www.royalfloraholland.com/klantenservice. Natural persons may report to the customer service that they do not wish to receive from Royal FloraHolland any unsolicited electronic communications concerning any other service(s) than those for which they have registered.

Concluding provision

No rights against FloraHolland can be derived by users from the information provided on the Royal FloraHolland websites. The access to a service of Royal FloraHolland and any rights resulting therefrom are not transferrable. If an "I agree" link or button is shown on a Royal FloraHolland website, use thereof means that you agree with:

  • the conditions of the Auction Regulations,
  • this disclaimer and conditions of use,
  • the conditions that apply for the relevant service, and
  • the provision of general conditions by Royal FloraHolland (via a link).

All engagements with Royal FloraHolland, including the use of its websites, are subject to the conditions described in the ' Auction Regulations' filed with the clerk of the court at Amsterdam under number 13/2010 and these conditions of use. The applicability of general conditions of third parties, including users of a service or facility of Royal FloraHolland, is explicitly excluded. The use of a service or facility of Royal FloraHolland may be subject to additional ' General Conditions' applying for that specific service or facility. The Auction Regulation and other General Conditions may be inspected and downloaded via the links presented. In the event of any conflict between the conditions for a specific service and the Royal FloraHolland Auction Regulations, the conditions for the relevant service prevail. If versions of the disclaimer in other languages contain discrepancies or result in differences in interpretation, the version in the Dutch language will prevail.